Policies

 

Know Before You Book

Booking, Refunds & Cancellation Policies

Refunds will NOT be given in the event that weather prevents a trip from proceeding. It is rare that weather or unsafe travel conditions prevent a trip from going ahead.

**We strongly recommend that participants purchase travel insurance to cover losses due to these circumstances**

TRAINING COURSES & DAY TRIPS

For all training courses and day trips totalling less than $750.00 per person, full payment is due at the time of registration with a credit card via our online booking platform (BOOK IT).

Unfortunately your payment is non-refundable unless you can find a replacement participant for your course or trip. If you must cancel your training or trip, contact us and we can work together to try and fill your spot. If we can, we will issue you a refund. The sooner we know, the better!

CUSTOM TRIPS

For multi-day and custom trips valuing greater than $750.00 per person, full payment is due upon booking. Costs for custom trips will be calculated based on the trip we work with you to design (GO CUSTOM). We will provide a credit card or e-transfer payment option for these trips. 

If you cancel more than 60 days prior to the start of your trip, Skookum will retain the 50% deposit.

Once full payment is received, your trip fee is NON-REFUNDABLE unless you can find a replacement participant for your trip. Substitute participants are accepted in most cases provided the substitute participant meets the requirements and prerequisites associated with the trip.

 
 
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Waivers & Medical Forms

Before you submit any payment for a course or custom trip, you are required to view the Skookum waivers and medical forms. You will be required to complete and sign these forms before the commencement of any trip or course.

You can download the PDFs and complete the information any time, but you need to SIGN THEM ONSITE ON THE DAY OF YOUR COURSE OR TRIP STARTS.

All Skookum Courses and Trips

>> VIEW / DOWNLOAD SKOOKUM WAIVER & MEDICAL FORM

AST Level 1 and Level 2 Courses

Before you submit your payment, you will have to indicate that you have read and agree to the Avalanche Skills Training Student Release of Liability, Waiver of Claims, Assumption of Risk and Indemnity Agreement.

>> VIEW / DOWNLOAD AVALANCHE SKILLS TRAINING STUDENT RELEASE